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MARKET MATTERS

OUR TAKE ON CONSUMER OPINION, POLLING, AND THE INSIGHTS INDUSTRY

Posts tagged Customer Satisfaction

Flying The JetBlue Skies

Loyalty Research, Market ResearchRandy EllisonJuly 2, 2009Customer Satisfaction, LoyaltyComment

A Confidence Deficit

MarketingRandy EllisonApril 24, 2009Customer Satisfaction, MarketingComment